Still OKGlossaryEmergency profile

Emergency profile

An emergency profile is a set of important personal details that help the people trying to help you in a crisis — things like blood type, medication, allergies, who to call, and how to get into your home. In a check-in app, the emergency profile is sent automatically together with the alert to your contacts.

In an emergency, every minute counts — and the first person to reach you often doesn't know the things that matter most: What medication do you take? Where is the spare key? Who else needs to be told? A well-kept emergency profile answers those questions before anyone has to ask them.

Useful entries include medical notes (blood type, conditions, medication, allergies), home access (where a spare key is kept), key contacts (your doctor, a neighbour), and notes about children, dependents or pets who need looking after. You decide what to store.

How Still OK does it

Still OK offers an emergency profile with six categories: Medical, Children & Dependents, Pets, Home Access, Key Contacts and Other, plus a dedicated blood-type field. If you miss a check-in, the profile is added, formatted, to the alert email sent to your contacts. The data sits on EU servers and is shared only during an alert — never continuously. The emergency profile is a Premium feature.

Lena, 41, lives alone in Cologne and takes a heart medication every day. Her emergency profile says: blood type O negative, the medication, and that the spare key is with the neighbour on the second floor. When she misses a check-in one morning, her sister has all of that in writing straight away — and doesn't have to guess.

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