Emergency Profile: A Digital Medical ID That Reaches Your Contacts
A digital emergency profile is a structured set of the details that help someone act fast in a crisis — your blood type, medication, allergies, who to call, who looks after your children or pets, and how to get into your home. In Still OK, the emergency profile is more than a card on your phone: if you miss a check-in, these details are added automatically to the alert sent to your trusted contacts. So the people trying to help you don’t have to guess. The emergency profile is a Premium feature, your data sits on EU servers, and it is only ever shared during an alert — never continuously, never publicly.
What a digital emergency profile is
In an emergency, the first person to reach you often knows the least about what matters most. What medication do you take? Are you allergic to anything? Where is the spare key? Is there a child, an elderly parent or a pet at home who needs looking after right now? An emergency profile answers those questions before anyone has to ask them.
Most people have run into the idea before: the Medical ID on a smartphone lock screen is a simple version of it. But that information only helps if someone is physically holding your phone and knows to look. A check-in app turns the same idea into something active — the details travel with the alert to the people you trust, even when your phone is out of reach.
How the emergency profile works in Still OK
Still OK doesn’t watch you or share anything in the background. You fill in your emergency profile once, and it simply sits there — encrypted on EU servers — until it’s needed. As long as you check in within your interval, nobody sees it. Nothing is ever public.
The profile is organised into six categories: Medical, Children & Dependents, Pets, Home Access, Key Contacts and Other, plus a dedicated blood-type field. You decide what to fill in and what to leave blank. If you miss a check-in, the relevant details are added, formatted, to the alert email your contacts receive — right after your personal message, before your location.
That’s the whole difference. The emergency profile is not a profile anyone can browse. It is information that stays private until silence triggers the alert — then it reaches exactly the people you chose, exactly when it’s useful.
What belongs in your emergency profile
| Category | Example | Why it matters in an emergency |
|---|---|---|
| Medical | Blood type, medication, allergies, conditions | Lets first responders treat you safely without guessing |
| Children & Dependents | Who cares for your child or elderly parent | Makes sure no one at home is left unattended |
| Pets | Pet at home, feeding, vet contact | A locked-in animal gets fed and looked after |
| Home Access | Where the spare key is, alarm code, floor | Someone can actually get in without forcing the door |
| Key Contacts | Your doctor, a neighbour, a relative | The right people are reached quickly |
| Other | Anything else that helps — notes, instructions | Context only you would know is written down in advance |
You don’t have to fill in everything. Even one or two fields — a serious allergy, where the spare key is — can turn a stressful guessing game into a clear next step for the people helping you.
What it’s really about
Miriam, 38, lives alone in Hamburg with a cat. She has a severe peanut allergy. One evening she has a strong reaction after dinner and can’t reach her phone in time. Her check-in is due by 8 PM and passes without a tap. Still OK alerts her best friend — and the alert doesn’t just say “Miriam didn’t check in”. It carries her emergency profile: the peanut allergy, that her adrenaline pen is in the kitchen drawer, that the spare key is with the neighbour, and that her cat needs feeding. Her friend arrives knowing exactly what to do, instead of standing at a locked door wondering.
It’s not about being watched. It’s about having a safety net — and making sure the person who comes to help arrives with the answers, not the questions.
Set up your emergency profile in 2 minutes
- Open Still OK and go to the Safety tab, then open the emergency profile.
- Fill in the categories that apply to you — medical details, blood type, home access, pets, key contacts. Leave the rest blank.
- That’s it. Your profile is saved on EU servers and added automatically to the alert if you ever miss a check-in.
Frequently asked questions
Who can see my emergency profile?
No one, until it’s needed. Your emergency profile is private and is never shown publicly or shared in the background. It is only sent to your trusted contacts when an alert is triggered — that is, when you miss a check-in. There’s no profile page anyone can look up, and Still OK doesn’t read or use the data for anything else.
Is this the same as the Medical ID on my iPhone?
It’s related, but it works differently. The Medical ID on a phone sits on the device and only helps if someone is holding your unlocked phone and knows to look. Still OK’s emergency profile is active: if you miss a check-in, your details are sent to the people you chose, wherever they are. So it helps even when your phone is in another room or out of battery.
What should I put in my emergency profile?
Whatever would help someone act fast for you. Common entries are blood type, medication, allergies and conditions (Medical); who cares for your children or an elderly parent (Children & Dependents); a pet that needs feeding (Pets); where the spare key is and any alarm code (Home Access); and your doctor or a neighbour (Key Contacts). You decide what to store and what to leave out.
Are my medical details safe?
Your emergency profile is stored on servers in the European Union and handled under GDPR. It is shared only during an alert and only with the contacts you chose — never continuously, never with advertisers, never publicly. Still OK is completely ad-free and does not track you. You can edit or delete your profile at any time.
What does the emergency profile cost?
The emergency profile is part of Still OK Premium (€4.99/month or €34.99/year). The free version sends an email alert to one contact if you miss a check-in; Premium adds the emergency profile, unlimited contacts, WhatsApp and SMS alerts, GPS location and flexible intervals.
Is the emergency profile a replacement for calling 112 or 911?
No. The emergency profile helps the people you trust act faster — it doesn’t contact a professional dispatch centre. In an acute, life-threatening situation, always call your local emergency number first. Still OK is the safety net for the situations where you can’t call yourself, and the emergency profile makes sure the people who do come to help arrive informed.