Emergency contact
An emergency contact is a person who is notified automatically in a crisis — in a check-in app, that means when you don't check in on time or trigger an SOS alert. It's the person who comes to look in on you or gets help, when you can no longer do it yourself.
A good emergency contact is someone who can reach you easily and acts quickly if in doubt — the sister in the next town, your best friend, the neighbour one floor down. Being close by helps, but isn't essential: someone far away can still call, alert someone nearby, or dial the emergency number if needed.
What matters is that your emergency contact knows in advance. No one should get an alert out of the blue without knowing what it means. Talk to the person, explain when and why they might be notified, and ideally send them a test message — so the real thing is never a surprise.
How Still OK does it
In Still OK you add emergency contacts with a name and email address, and optionally a phone number. Your contacts need no app — they're reached by email, and with Premium also by WhatsApp and SMS. The free version allows one contact, Premium any number. You can set each contact's language and send a welcome and a test message.
Sandra, 47, sets up Still OK for herself and adds two emergency contacts: her daughter in Hamburg and the neighbour next door. The daughter can call and judge the situation, the neighbour is at the door in two minutes. Both got a test message beforehand and know exactly what to do if they ever receive a real one.